New Office Visit Policies

We follow strict policies and use tools to protect our patients and staff.

Our New Office Visit (Eye Exam) Policies

  1. If you have Fever, chills, Coughing, Shortness of breath or been in contact with someone with COVID 19 please call us to reschedule.

    Note: Our office policy is to charge a $30 fee for not canceling with 24-hour notice.
  2. Avoid in-office paperwork: Please pre-register and fill out your health history on our secure website at home (on a computer or your phone). It will GREATLY reduce your time in our office.
  3. Patient Portal: You should have received an email with a link and instructions soon after you made the appointment to access the “patient portal”. It will take about 10 minutes to fill out. To avoid confusion it is best to fill it all out in one sitting. If you have questions, please call us at 661 265 7515.
    • Use Google Chrome, Mozilla Firefox browser, or your phone.
    • If you accidently come to a "reset your password" page, don’t worry, just carry on like you are resetting your password.
  4. Only the person being examined is allowed inside the office to reduce crowding. Minors or people needing assistance may be accompanied by one adult. Drivers, spouses, friends will be asked to wait outside to maximize social distancing.
  5. LA COUNTY MANDATE: Masks (covering mouth and nose) are required to enter our office and must be worn the entire visit.
  6. Optos retinal photos have been reduced from $39 to $10 and are required for your eye exam as to limit “face to face” time with the doctor.

Recommendations

  1. If you have filled out your information online (patient portal), then you can call us when you get to our office and “check in” from your car. You can wait there or outside our office on chairs, we will call your phone when we are ready for you. You can also sit in the office to wait.
  2. Please keep in mind social distancing. We will have barriers at the office to allow for your protection. Please stay behind the barriers whenever possible.

To pick up Contact Lenses or your Glasses or repair your glasses

  • You may call us when you reach the parking lot and we will leave your bag outside on a receptacle or:
  • If you want your glasses adjusted, please call ahead to schedule a pickup/repair time so we can limit the number of patients in our office.

View Some of Our Office Safety Features

office entry safety
Reception Area

eyewear fitting
Eyewear Fitting

eyewear sterilization
Eyewear Sterilization

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Antelope Mall Vision Center Optometry

40033 10th St W Unit A
Palmdale, CA 93551
(661) 265-7515

Call or Text For An Appointment!

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Office Hours

Patient Exams Available

Mon 8:45am - 5:30pm
Tue 8:45 - 5:30pm
Wed 9:30am - 6:30pm
Thu 9:30am - 6:30pm
Fri 8:45am - 6:00pm
Sat 8:15am - 5:00pm